Problem 15-31 (Algorithmic) Mi

Problem 15-31 (Algorithmic)

Mid-West Publishing Company publishes college textbooks. Thecompany operates an 800 telephone number whereby potential adopterscan ask questions about forthcoming texts, request examinationcopies of texts, and place orders. Currently, two extension linesare used, with two representatives handling the telephoneinquiries. Calls occurring when both extension lines are being usedreceive a busy signal; no waiting is allowed. Each representativecan accommodate an average of 9 calls per hour. The arrival rate is17 calls per hour.

1. How many extension lines should be used if the company wants tohandle 80% of the calls immediately?
2. What is the probability that a call will receive a busy signalif your recommendation in part (a) is used? If required, round youranswer to four decimal places.
3. What number of calls, in decimal form, receive a busy signalfor the current telephone system with two extension lines? Ifrequired, round your answer to four decimal places.

Answer 15-31 : Mid-West Publishing Company publishes collegetextbooks. The company operates an 800 telephone number wherebypotential adopters can ask questions about forthcoming texts,request examination copies of texts, and place orders. Currently,two extension lines are used, with two representatives handling thetelephone inquiries. Calls occurring when both extension lines arebeing used receive a busy signal; no waiting is allowed. Eachrepresentative can accommodate an average of 9 calls per hour. Thearrival rate is 17 calls per hour.

"Our Prices Start at \$11.99. As Our First Client, Use Coupon Code GET15 to claim 15% Discount This Month!!"
Calculate the price
Pages (550 words)
\$0.00
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with brilliantassignmenthelp.com
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
Testimonials
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
11,595
Customer reviews in total
96%
Current satisfaction rate
3 pages
Average paper length
37%
Customers referred by a friend
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat